1,044 Act-On Reviews
The new email composer is a huge help and makes editing content in emails much easier and more efficient. I like the option to reach out to an Act-On rep to schedule calls when I need help with a feature or a CRM integration. Review collected by and hosted on G2.com.
Sometimes the CRM integration seems to have issues and I've seen some errors synching our contact database. And while the new email composer is great and allows for mobile and desktop designs, sometimes it has trouble detecting which device it's sending to and will show both designs to a user. Review collected by and hosted on G2.com.
I love how intuitive the email builder is in the Beta version. I wish that the landing page was similar, now! Review collected by and hosted on G2.com.
Somtimes things are a little buried within the collapsable menus or organized in places I wouldn't think to look. Pausing an email after you've schedule to send it for example. I always need to sit and think of where I need to go. It isn't obvious to me. Review collected by and hosted on G2.com.
I recently implemented Act-On for our marketing automation needs, and I couldn't be happier with the decision. The ease of use is outstanding; the intuitive interface made it simple for our team to get up and running quickly without a steep learning curve. The implementation process was impressively fast, allowing us to start leveraging the platform's robust features in no time.
What truly sets Act-On apart is its exceptional technical support. The support team is always there when we need them, providing quick and effective solutions to any questions or challenges we encounter. Their dedication to customer service has been a game-changer for us.
Act-On has significantly enhanced our marketing capabilities, and I highly recommend it to any organization looking for a reliable and user-friendly marketing automation solution. Review collected by and hosted on G2.com.
I have worked with other similar companies in the past and I am happy that I made the move to Act-on so I really don't have any complaints at this time Review collected by and hosted on G2.com.
With ever-changing tech landscape, Act-On provides consistency in services and an overall dependability. Review collected by and hosted on G2.com.
Act-On may be slower to offer some UI/UX features that may be already a standard in the industry. Review collected by and hosted on G2.com.
The fact that Act-On links with our CRM system is the best feature, but the added services like ease of building emails, reporting, and managing lists are great bonuses. Review collected by and hosted on G2.com.
There have been some issues when a new product is introduced, but we have learned how to best utilize costumer support (which we didn't know the breadth of before) so we have worked through the issues quickly. Review collected by and hosted on G2.com.
I love how simple and user-friendly the platform is, without sacrificing strategic and highly impressive marketing automation features. This is a lot more intuitive, and equally capable (if not more impressive) than any platform I've ever used. Definitely the smoothest marketing automation software I've seen with the best reporting. Review collected by and hosted on G2.com.
Operational emails were an add-on feature, and that truly should be included. Review collected by and hosted on G2.com.
Does the basics for emails and web forms Review collected by and hosted on G2.com.
Act-On has not kept pace with other marketing automation tools, it has changed very little in the last 10+ years. The overall lack of integrations with other platforms is a real challenge, as it is not directly integrated with many other related tools we use for marketing. The Salesforce integration is also old and clunky. Creating automations within ActOn is also not intuitive and requires maintenance. Review collected by and hosted on G2.com.
Act-On has all of the bells and whistles you've come to expect from an email marketing tool. It is incredibly robust while easy to use for small and mid-sized businesses. The developers are constantly working to improve the client experience. One of the best reasons to work with Act-On is that everyone from dev to client success managers to the deliverability team listens to the end user to make improvements and offer enhancements. I have worked with Act-On for 10 years now to send daily emails in multiple instances and am consistently impressed. Review collected by and hosted on G2.com.
Deprecation of features or UX that is helpful for your workflow. Review collected by and hosted on G2.com.
