- IBM Verify CIAM is a tool designed for protecting digital customer identities and securing digital services, with features such as passwordless and biometric authentication, risk scoring, and customer consent and data security mechanisms.
- Users frequently mention the enhanced security, customer experience, 24/7 support, personalized interaction, and the ability to easily integrate the tool with other systems, as well as its robust identity and access management solution and integration capabilities.
- Reviewers mentioned the complex implementation process, outdated and non-user-friendly interface, slow responsiveness, and the need for deep technical knowledge for setup, as well as difficulties in monitoring access risks and the high cost of the platform.