Best Patient Scheduling Software

Emma Stein
ES
Researched and written by Emma Stein

Hospitals and health centers require patient scheduling software to manage patient appointments, automate administrative workflows, and allocate medical staff accordingly. This type of software includes scheduling algorithms that are meant to reduce patient wait time. It also handles the communication between patients and the medical personnel to confirm scheduled examination and treatment sessions.

Patient scheduling software can integrate with medical practice management software solutions, adding to the efficiency and effectiveness of existing practice management processes. Some solutions integrate with electronic health records to access and update patient information and some collect and process crucial patient data that is fed into medical billing software.

To qualify for inclusion in the Patient Scheduling category, a product must:

  • Provide self-service portals for patients to book and manage appointments
  • Track appointments, including changes and cancellations
  • Offer basic provider-facing appointment management functionality including color coding and drag-and-drop scheduling
  • Send to patients notifications and reminders of upcoming appointments
  • Facilitate the matching of patients with doctors based on diagnostic and treatment types

Best Patient Scheduling Software At A Glance

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Highest Performer:
Easiest to Use:
Best Free Software:
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Easiest to Use:
Best Free Software:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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204 Listings in Patient Scheduling Available
(375)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Patient Scheduling software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

    Users
    • Office Manager
    • Owner
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 93% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Weave Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    78
    Ease of Use
    78
    Text Messaging
    73
    Patient Communication
    70
    Texting Communication
    56
    Cons
    Technical Issues
    35
    Messaging Issues
    30
    Software Bugs
    22
    Communication Issues
    21
    Connectivity Issues
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Weave features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.5
    9.4
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Weave
    Company Website
    Year Founded
    2008
    HQ Location
    Lehi, Utah
    Twitter
    @getweave
    2,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,016 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

Users
  • Office Manager
  • Owner
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 93% Small-Business
  • 6% Mid-Market
Weave Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
78
Ease of Use
78
Text Messaging
73
Patient Communication
70
Texting Communication
56
Cons
Technical Issues
35
Messaging Issues
30
Software Bugs
22
Communication Issues
21
Connectivity Issues
21
Weave features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.5
9.4
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Weave
Company Website
Year Founded
2008
HQ Location
Lehi, Utah
Twitter
@getweave
2,026 Twitter followers
LinkedIn® Page
www.linkedin.com
1,016 employees on LinkedIn®
(390)4.5 out of 5
2nd Easiest To Use in Patient Scheduling software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Carepatron is an all-in-one Healthcare OS. It’s the hub where solo practitioners or teams come together to plan, organize, and collaborate on work using online booking, health records, tasks, notes

    Users
    • Therapist
    • Mental Health Therapist
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Carepatron is a platform designed to manage clients, documentation, and scheduling for healthcare practices.
    • Users like Carepatron's user-friendly interface, customizable templates, and the ability to manage all aspects of their practice in one place, including scheduling, client management, and secure documentation.
    • Users reported issues with the email integration and messaging systems, high processing fees for credit cards, and difficulties with creating templates and navigating certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Carepatron Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    286
    Helpful
    148
    Affordable
    126
    Features
    114
    Customer Support
    102
    Cons
    Missing Features
    98
    Limited Features
    85
    Limited Templates
    49
    Template Limitations
    41
    Limited Customization
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Carepatron features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.5
    9.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    408 W 14th Street New York, NY 10014
    Twitter
    @CarepatronHQ
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Carepatron is an all-in-one Healthcare OS. It’s the hub where solo practitioners or teams come together to plan, organize, and collaborate on work using online booking, health records, tasks, notes

Users
  • Therapist
  • Mental Health Therapist
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Carepatron is a platform designed to manage clients, documentation, and scheduling for healthcare practices.
  • Users like Carepatron's user-friendly interface, customizable templates, and the ability to manage all aspects of their practice in one place, including scheduling, client management, and secure documentation.
  • Users reported issues with the email integration and messaging systems, high processing fees for credit cards, and difficulties with creating templates and navigating certain features.
Carepatron Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
286
Helpful
148
Affordable
126
Features
114
Customer Support
102
Cons
Missing Features
98
Limited Features
85
Limited Templates
49
Template Limitations
41
Limited Customization
38
Carepatron features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.5
9.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2018
HQ Location
408 W 14th Street New York, NY 10014
Twitter
@CarepatronHQ
302 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®

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(161)4.4 out of 5
8th Easiest To Use in Patient Scheduling software
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

    Users
    • Physical Therapist
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebPT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Communication
    2
    Documentation
    2
    Efficiency
    2
    Learning
    2
    Cons
    Technical Issues
    4
    Data Management Issues
    3
    System Instability
    3
    Billing Issues
    2
    Data Duplication
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebPT features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.5
    9.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebPT
    Year Founded
    2008
    HQ Location
    Phoenix, AZ
    Twitter
    @WebPT
    15,815 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    912 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

Users
  • Physical Therapist
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
WebPT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Communication
2
Documentation
2
Efficiency
2
Learning
2
Cons
Technical Issues
4
Data Management Issues
3
System Instability
3
Billing Issues
2
Data Duplication
2
WebPT features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.5
9.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
WebPT
Year Founded
2008
HQ Location
Phoenix, AZ
Twitter
@WebPT
15,815 Twitter followers
LinkedIn® Page
www.linkedin.com
912 employees on LinkedIn®
(102)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Patient Scheduling software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 74% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Klara Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    30
    Patient Communication
    29
    Ease of Use
    28
    Texting Communication
    17
    Messaging Features
    15
    Cons
    Messaging Issues
    10
    Communication Issues
    8
    Limited Features
    7
    Limited Messaging Features
    5
    Scheduling Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klara features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.5
    9.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klara
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Klara
    262 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 74% Small-Business
  • 22% Mid-Market
Klara Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
30
Patient Communication
29
Ease of Use
28
Texting Communication
17
Messaging Features
15
Cons
Messaging Issues
10
Communication Issues
8
Limited Features
7
Limited Messaging Features
5
Scheduling Issues
5
Klara features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.5
9.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Klara
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Klara
262 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phreesia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Time-saving
    4
    Features
    3
    Patient Communication
    3
    User Interface
    3
    Cons
    Integration Issues
    2
    Lack of Automation
    2
    Poor Interface Design
    2
    Technical Issues
    2
    Training Deficiency
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phreesia features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.5
    8.3
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phreesia
    Year Founded
    2005
    HQ Location
    Wilmington, DE
    Twitter
    @phreesia
    1,549 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,746 employees on LinkedIn®
    Ownership
    NYSE: PHR
Product Description
How are these determined?Information
This description is provided by the seller.

The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
Phreesia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Time-saving
4
Features
3
Patient Communication
3
User Interface
3
Cons
Integration Issues
2
Lack of Automation
2
Poor Interface Design
2
Technical Issues
2
Training Deficiency
2
Phreesia features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.2
Quality of Support
Average: 8.5
8.3
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Phreesia
Year Founded
2005
HQ Location
Wilmington, DE
Twitter
@phreesia
1,549 Twitter followers
LinkedIn® Page
www.linkedin.com
1,746 employees on LinkedIn®
Ownership
NYSE: PHR
(65)4.8 out of 5
Optimized for quick response
6th Easiest To Use in Patient Scheduling software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NexHealth is the leading patient engagement platform that integrates directly with health record systems. Your business workflows are made better with NexHealth's real-time online scheduling, automate

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 85% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NexHealth Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Helpful
    1
    Time-saving
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NexHealth features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.5
    9.5
    Ease of Admin
    Average: 8.5
    9.9
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @nexhealthHQ
    2,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NexHealth is the leading patient engagement platform that integrates directly with health record systems. Your business workflows are made better with NexHealth's real-time online scheduling, automate

Users
No information available
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 85% Small-Business
  • 14% Mid-Market
NexHealth Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Helpful
1
Time-saving
1
Cons
This product has not yet received any negative sentiments.
NexHealth features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.6
Quality of Support
Average: 8.5
9.5
Ease of Admin
Average: 8.5
9.9
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@nexhealthHQ
2,150 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
(48)4.7 out of 5
4th Easiest To Use in Patient Scheduling software
Save to My Lists
Entry Level Price:Starting at $150.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps redu

    Users
    • Physical Therapist
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Medical Practice
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SPRY Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Efficiency
    25
    Customer Support
    16
    Helpful
    16
    Efficiency Improvement
    15
    Cons
    Technical Issues
    10
    Software Bugs
    8
    Slow Performance
    7
    Appointment Management
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SPRY features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Quality of Support
    Average: 8.5
    8.7
    Ease of Admin
    Average: 8.5
    8.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SPRY
    Company Website
    Year Founded
    2021
    HQ Location
    Wilmington, US
    Twitter
    @SPRY575503
    9 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps redu

Users
  • Physical Therapist
  • Owner
Industries
  • Health, Wellness and Fitness
  • Medical Practice
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
SPRY Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Efficiency
25
Customer Support
16
Helpful
16
Efficiency Improvement
15
Cons
Technical Issues
10
Software Bugs
8
Slow Performance
7
Appointment Management
6
Limited Features
6
SPRY features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.9
9.3
Quality of Support
Average: 8.5
8.7
Ease of Admin
Average: 8.5
8.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SPRY
Company Website
Year Founded
2021
HQ Location
Wilmington, US
Twitter
@SPRY575503
9 Twitter followers
LinkedIn® Page
www.linkedin.com
146 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Ensora Rehab Therapy Suite is a leading EMR for PT, OT, and speech therapists interested in simplifying their day-to-day while improving patient outcomes – whether you specialize in pediatric, adu

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ensora Rehab Therapy Suite (formerly Fusion Web Clinic) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Intuitive Use
    7
    Features
    5
    Helpful
    5
    User Interface
    5
    Cons
    Missing Features
    5
    Billing Issues
    4
    Form Usability
    4
    Scheduling Issues
    4
    Difficult Navigation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ensora Rehab Therapy Suite (formerly Fusion Web Clinic) features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.5
    9.3
    Ease of Admin
    Average: 8.5
    0.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Birmingham, US
    LinkedIn® Page
    www.linkedin.com
    424 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Ensora Rehab Therapy Suite is a leading EMR for PT, OT, and speech therapists interested in simplifying their day-to-day while improving patient outcomes – whether you specialize in pediatric, adu

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
Ensora Rehab Therapy Suite (formerly Fusion Web Clinic) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Intuitive Use
7
Features
5
Helpful
5
User Interface
5
Cons
Missing Features
5
Billing Issues
4
Form Usability
4
Scheduling Issues
4
Difficult Navigation
3
Ensora Rehab Therapy Suite (formerly Fusion Web Clinic) features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.5
9.3
Ease of Admin
Average: 8.5
0.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2020
HQ Location
Birmingham, US
LinkedIn® Page
www.linkedin.com
424 employees on LinkedIn®
(83)4.8 out of 5
5th Easiest To Use in Patient Scheduling software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrati

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 58% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Luma Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Appointment Scheduling
    1
    Communication
    1
    Customer Communication
    1
    Customer Support
    1
    Cons
    Limited Messaging Features
    2
    Messaging Issues
    2
    Call Issues
    1
    Communication Issues
    1
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luma Health features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.5
    9.3
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    San Mateo, California
    Twitter
    @lumahealthhq
    689 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrati

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 58% Mid-Market
  • 39% Small-Business
Luma Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Appointment Scheduling
1
Communication
1
Customer Communication
1
Customer Support
1
Cons
Limited Messaging Features
2
Messaging Issues
2
Call Issues
1
Communication Issues
1
Connectivity Issues
1
Luma Health features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.5
9.3
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2015
HQ Location
San Mateo, California
Twitter
@lumahealthhq
689 Twitter followers
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®
(234)4.1 out of 5
Optimized for quick response
12th Easiest To Use in Patient Scheduling software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Helpful
    15
    Efficiency
    14
    Simple
    13
    Customer Support
    11
    Cons
    Missing Features
    22
    Limited Features
    18
    Technical Issues
    15
    Poor Customer Support
    12
    Customer Service Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.9
    7.6
    Quality of Support
    Average: 8.5
    8.4
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, California, United States
    Twitter
    @TebraOfficial
    11,087 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Helpful
15
Efficiency
14
Simple
13
Customer Support
11
Cons
Missing Features
22
Limited Features
18
Technical Issues
15
Poor Customer Support
12
Customer Service Issues
11
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
7.6
Quality of Support
Average: 8.5
8.4
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, California, United States
Twitter
@TebraOfficial
11,087 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice man

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 63% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AdvancedMD Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Appointment Scheduling
    2
    Scheduling
    2
    Setup Ease
    2
    Billing
    1
    Charting
    1
    Cons
    Poor Functionality
    2
    Poor Usability
    2
    Billing Issues
    1
    Communication Issues
    1
    Complex Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AdvancedMD features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.9
    7.1
    Quality of Support
    Average: 8.5
    7.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    South Jordan, UT
    Twitter
    @advancedmd
    46,587 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    676 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice man

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 63% Small-Business
  • 27% Mid-Market
AdvancedMD Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Appointment Scheduling
2
Scheduling
2
Setup Ease
2
Billing
1
Charting
1
Cons
Poor Functionality
2
Poor Usability
2
Billing Issues
1
Communication Issues
1
Complex Navigation
1
AdvancedMD features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.9
7.1
Quality of Support
Average: 8.5
7.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
1999
HQ Location
South Jordan, UT
Twitter
@advancedmd
46,587 Twitter followers
LinkedIn® Page
www.linkedin.com
676 employees on LinkedIn®
(27)4.8 out of 5
11th Easiest To Use in Patient Scheduling software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best in KLAS patient self-s

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 52% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relatient features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.5
    8.7
    Ease of Admin
    Average: 8.5
    9.4
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Relatient
    Year Founded
    2012
    HQ Location
    Franklin, TN
    Twitter
    @Relatient
    1,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    246 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best in KLAS patient self-s

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 52% Small-Business
  • 41% Mid-Market
Relatient features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.5
8.7
Ease of Admin
Average: 8.5
9.4
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Relatient
Year Founded
2012
HQ Location
Franklin, TN
Twitter
@Relatient
1,123 Twitter followers
LinkedIn® Page
www.linkedin.com
246 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Solutionreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Appointment Scheduling
    1
    Client Management
    1
    Communication
    1
    Communication Ease
    1
    Communication Efficiency
    1
    Cons
    Frequent Updates
    1
    Inconvenience
    1
    Inefficient Updates
    1
    Payment Issues
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Solutionreach features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.5
    8.6
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Lehi, UT
    Twitter
    @solutionreach
    1,850 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    330 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
Solutionreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Appointment Scheduling
1
Client Management
1
Communication
1
Communication Ease
1
Communication Efficiency
1
Cons
Frequent Updates
1
Inconvenience
1
Inefficient Updates
1
Payment Issues
1
Update Issues
1
Solutionreach features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.4
Quality of Support
Average: 8.5
8.6
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2000
HQ Location
Lehi, UT
Twitter
@solutionreach
1,850 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
(48)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Patient Scheduling software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InteliChart’s Healthy Outcomes platform is a comprehensive patient engagement solution suite that was designed to empower consumers to take control of their healthcare while simplifying the patient ma

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 69% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InteliChart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Patient Communication
    11
    Customer Support
    6
    Helpful
    5
    Integrations
    5
    Cons
    Limited Features
    4
    Missing Features
    3
    Notification Issues
    3
    Technical Issues
    3
    Frequent Updates
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InteliChart features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Quality of Support
    Average: 8.5
    8.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Charlotte, North Carolina
    Twitter
    @InteliChart
    945 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InteliChart’s Healthy Outcomes platform is a comprehensive patient engagement solution suite that was designed to empower consumers to take control of their healthcare while simplifying the patient ma

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 69% Mid-Market
  • 25% Small-Business
InteliChart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Patient Communication
11
Customer Support
6
Helpful
5
Integrations
5
Cons
Limited Features
4
Missing Features
3
Notification Issues
3
Technical Issues
3
Frequent Updates
2
InteliChart features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
7.9
Quality of Support
Average: 8.5
8.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2006
HQ Location
Charlotte, North Carolina
Twitter
@InteliChart
945 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
(63)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Patient Scheduling software
Save to My Lists
Entry Level Price:Starting at $250.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WaitWell is a queuing and booking platform designed for busy service locations, aiming to streamline the customer experience by minimizing wait times and enhancing service efficiency. This solution is

    Users
    No information available
    Industries
    • Higher Education
    • Government Administration
    Market Segment
    • 51% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WaitWell is a software that helps manage and organize lines, providing features such as customer tracking, messaging, and appointment scheduling.
    • Users like the user-friendly interface, the ability to streamline walk-in customers, and the efficient customer service, with many praising the quick setup process and the software's adaptability to their specific needs.
    • Reviewers experienced issues with inaccurate wait times, frequent changes in the setup section, and difficulties in configuring holidays and events, with some suggesting improvements in these areas and the addition of a service search bar for businesses with numerous services.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WaitWell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Customer Support
    19
    User-Friendly
    18
    Efficiency
    15
    Customer Service
    14
    Cons
    Technical Issues
    6
    Data Inaccuracy
    4
    Learning Curve
    4
    Missing Features
    4
    Customization Difficulty
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WaitWell features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.5
    9.3
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Calgary, Canada
    Twitter
    @WaitWell2
    86 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WaitWell is a queuing and booking platform designed for busy service locations, aiming to streamline the customer experience by minimizing wait times and enhancing service efficiency. This solution is

Users
No information available
Industries
  • Higher Education
  • Government Administration
Market Segment
  • 51% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WaitWell is a software that helps manage and organize lines, providing features such as customer tracking, messaging, and appointment scheduling.
  • Users like the user-friendly interface, the ability to streamline walk-in customers, and the efficient customer service, with many praising the quick setup process and the software's adaptability to their specific needs.
  • Reviewers experienced issues with inaccurate wait times, frequent changes in the setup section, and difficulties in configuring holidays and events, with some suggesting improvements in these areas and the addition of a service search bar for businesses with numerous services.
WaitWell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Customer Support
19
User-Friendly
18
Efficiency
15
Customer Service
14
Cons
Technical Issues
6
Data Inaccuracy
4
Learning Curve
4
Missing Features
4
Customization Difficulty
3
WaitWell features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.5
9.3
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2020
HQ Location
Calgary, Canada
Twitter
@WaitWell2
86 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®