The Top 20 Easiest To Use AI Chatbots Software

See the top AI Chatbots Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Podium

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

ChatGPT

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

63%

Mid Market

26%

Enterprise

12%

Zoom AI Companion

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

47%

Mid Market

38%

Enterprise

16%

indigitall

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

43%

Mid Market

45%

Enterprise

12%

Tidio

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

Kore.AI

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

32%

Mid Market

25%

Enterprise

43%

Notion

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

73%

Mid Market

22%

Enterprise

Simplified

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

95%

Mid Market

Enterprise

Google Workspace

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

46%

Mid Market

34%

Enterprise

20%

#10

Alhena AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

68%

Mid Market

32%

#11

TESS AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

#12

1min.AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

#13

Voiceflow

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

19%

Enterprise

21%

#14

Tune AI

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.0

8.2

Customer Segment Breakdown

Small Business

75%

Mid Market

18%

Enterprise

#15

Octocom AI Customer Experience Suite

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

65%

Mid Market

35%

#16

Letter AI

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

Mid Market

68%

Enterprise

29%

#17

marketbetter

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

50%

Mid Market

45%

Enterprise

#18

Dashworks

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

28%

Mid Market

51%

Enterprise

21%

#19

Decagon

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

17%

Mid Market

67%

Enterprise

17%

#20

Moveworks

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.3

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

15%

Mid Market

10%

Enterprise

76%